full_name: 'Donna Hicks'
email: dmariehicks10@gmail.com
message: |-
  Hello,
  I received my order #56205, yesterday. 
  The jars of honey are perfect. I also purchased two mugs. 
  I am sorry to need to tell you that the handle is broken off on the white one. I heard rattling when I handled the box. It is broken in three pieces. 
  The dark gray mug is not damaged.
  I have a picture I can send if you’d like. 
  Please advise me on how we are to proceed from here. 
  Thank you,
  Donna
opt_in_newsletter:
  - false
